Our Services

Dedicated to your pet’s mental health and well-being.

Initial Behavior Consultation ($410)

The initial behavior consultation occurs in-person at our clinic location in Carmel, Indiana. We aim to provide a comfortable, low-stress environment for you and your pet during the initial behavior consultation.

The initial behavior consultation typically takes 1 ½ to 2 hours depending on the complexity of the behavior problem(s). During the initial behavior consultation, Dr. Rigterink reviews your pet’s behavior history and full medical records. She observes your pet in the office (and by video clips you provide), and she may perform a physical exam. Dr. Rigterink performs the assessment and development of the treatment plan.

At the end of the initial behavior consultation, you will receive a full behavior visit summary including the diagnosis and prognosis of the problem behaviors. In addition, we will discuss the framework of the behavior treatment plan. Any recommended medications or supplements, additional diagnostics, and training tools will also be discussed at that time.

After the initial behavior consultation, Dr. Rigterink will contact your primary veterinarian by phone or email and send them a copy of the visit summary.

Successful outcomes are dependent on diligent owners and open communication. Plan to give us an update by phone or email once every 2 weeks until the first recheck appointment.

When you schedule an initial behavior consultation, we will send you an invoice to reserve the appointment slot. The $100 reservation fee is non-refundable and will be applied to the cost of your pet’s appointment. Please see our cancellation policy in the FAQ section.

Behavior Recheck Appointment ($140)

At the end of the initial behavior consultation, we will schedule a 60 minute recheck appointment. The recheck will build on the initial behavior treatment plan. The first recheck appointment will be scheduled 6 to 8 weeks after the initial consultation.

Behavior recheck appointments allow us to evaluate your pet’s response to the behavior modification plan and adjust accordingly. We offer both in-clinic and video recheck appointments based on what is best suited to the needs of your pet and your schedule.

Our patients require specialized behavior modification programs to help them learn to respond appropriately. Our behavioral training techniques are based on science, and we do not prescribe aversive methods (i.e. shock collars, prong collars, correction-based training) to modify behavior.

We can provide you with an estimate of the expected number of recheck appointments at the end of the initial behavior consultation.

Please note that Dr. Rigterink must see your pet for an in-person recheck appointment at least once every 6 to 12 months to maintain a valid doctor-patient relationship.

Contact Us


950 N Rangeline Rd #100
Carmel, Indiana 46032

Office Hours

Monday - Friday: 9:00 am to 5:00 pm
Saturday & Sunday: Closed

Consultations by appointment only.

Contact Us!

Office Hours

Mon: 8:00 am to 5:00 pm
Tues: 8:00 am to 5:00 pm
Wed: 8:00 am to 5:00 pm
Thurs: 8:00 am to 5:00 pm
Fri: 8:00 am to 5:00 pm
Sat: Closed
Sun: Closed

Consultations are scheduled by appointment only.

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