The Client Care Coordinator serves as the vital interface between clients and the Veterinary Behavior of Indiana. We believe strongly that every contact point with our practice should leave the client feeling supported and cared for, and the Client Care Coordinator plays an integral part in this mission. 

We are looking for someone who will take pride in helping our clients experience the best quality of care and service as well as ensure that our business functions run smoothly.  

Responsibilities include:

• Appointment scheduling
• Explanation of our services
• Fielding phone calls and emails
• Collecting behavior history forms and medical records in a timely fashion
• Appointment reminders
• Record keeping in our cloud-based medical record system
• Communicating with referring veterinary hospitals and trainers
• Cleaning duties in the office daily (opening/closing, in between appointments)

Important qualities:

• Friendly and responsive to clients
• Positive attitude
• Team player
• Detail-oriented
• Focused work ethic
• Good at multitasking
• Experience working in a veterinary hospital setting
• Strong communication skills, verbal and written
• Proficient computer skills
• Present a professional appearance

20-hour workweek commitment, 4 days a week. Need to be flexible with schedule changes.  

Please send a cover letter and resume to info@indianavetbehavior.com.